Public Satisfaction Survey – Lanchkhuti & Chokhatauri Municipal Services

The Georgian Rural Council is implementing the project “Civil Monitoring for the Improvement of Municipal Services in Lanchkhuti and Chokhatauri,” funded by the European Union (EU) and the United Nations Development Programme (UNDP).

As part of the project, we conducted a public satisfaction survey on the performance of selected municipal N(N)LEs (Non-Entrepreneurial, Non-Commercial Legal Entities). The survey results and recommendations have been shared with local governments and municipal institutions to help improve future services.

Download the survey results (Georgian version):

• Lanchkhuti Municipal Improvement and Service Center

• Lanchkhuti Association of Art Schools

• Lanchkhuti Sports Center

• Chokhatauri Center for Non-formal Education and Cultural Heritage Protection

• Chokhatauri Association of Art Schools

• Chokhatauri Municipality Service Group

Project funded with the support of the European Union (EU) and the United Nations Development Programme (UNDP).

The project ideas proposed by Chokhatauri residents

The Rural Councill of Georgia is implementing the project "Civil Monitoring for Improving Municipal Services in Lanchkhuti and Chokhatauri."
One of the project’s objectives is, based on community needs and in accordance with participatory budgeting principles, to implement 2 activities in Lanchkhuti and 2 activities in Chokhatauri, each funded in the amount of 5,500 GEL.

The project is carried out with the support of the European Union (EU) and the United Nations Development Programme (UNDP). The Rural Hall of Georgia bears full responsibility for the content of the research, which may not necessarily reflect the views of the European Union or the United Nations Development Programme.

The project ideas proposed by Lanchkhuti residents

Georgian Rural Council is implementing the project “Civil Monitoring for the Improvement of Municipal Services in Lanchkhuti and Chokhatauri.” One of the project’s objectives is to finance and implement, based on community demand and in accordance with participatory budgeting principles, two activities in each municipality (Lanchkhuti and Chokhatauri), each with a budget of 5,500 GEL.

The project is carried out with the support of the European Union (EU) and the United Nations Development Programme (UNDP). The Georgian Rural Hall bears sole responsibility for the content of the research, which may not necessarily reflect the views of the European Union or the United Nations Development Programme.

Monitoring Results of the Municipal N(N)LEs of Lanchkhuti and Chokhatauri

The Rural Hall of Georgia is implementing the project “Civil Monitoring for the Improvement of Municipal Services in Lanchkhuti and Chokhatauri.”

One of the project’s objectives is to conduct monitoring of the activities of municipal N(N)LEs. As part of this objective, selected N(N)LEs were monitored. The monitoring results were submitted to the leadership of the municipalities and the respective N(N)LEs.

The monitoring results in Georgian language can be downloaded from the following links:

• Monitoring – Lanchkhuti Center for Improvement and Services

• Monitoring – Lanchkhuti Union of Art Schools

• Monitoring – Lanchkhuti Sports CenterMonitoring – Lanchkhuti Sports Center

• Monitoring – Chokhatauri Center for Non-Formal Education and Protection of Cultural Heritage

• Monitoring – Chokhatauri Union of Art Schools

• Monitoring – Chokhatauri Municipal Service Group

The project is supported by the European Union (EU) and the United Nations Development Programme (UNDP).

Trainings on Sociological Research

Within the framework of the Civil Monitoring Project implemented by the Georgian Rural Council — "Civil Monitoring for Improving Municipal Services in Lanchkhuti and Chokhatauri" — training sessions were held on July 30–31 in Lanchkhuti and on August 1–2 in Chokhatauri for the interviewers selected under the project.

The goal of the trainings was to equip participants with knowledge and skills in the following areas:

• Defining the objectives of sociological research
• Developing research tools
• Determining sampling methods
• Data collection
• Data analysis and interpretation
• Assessing the level of public satisfaction

Participants developed public satisfaction survey questionnaires and conducted several practical interviews with randomly selected beneficiaries.

The trainings were led by the project manager, Mr. Amiran Gigineishvili.
The project is supported by the European Union (EU) and the United Nations Development Programme (UNDP).